How to palce an order?

Orders should be placed using our website (there is detailed step-by-step instructions below).

In particular cases, we will accept orders placed by phone; however, whenever it is possible, please use our website for order placement.  


We do not accept orders placed by way of instant messaging except when there are no other alternatives.  


How to place an order?  


Step 1: Adding a product to your cart  

1. Choose a product, click on its photo or name, then the detailed product card displays. More about products browsing in the How To Use Our Store section 

2. When ordering wedding rings, put a check in the appropriate box and click on the Choose Size link to select your correct size.


a) after clicking the Choose Size option, you will see the following window display. From among indicated sizes choose the one suitable by clicking on it.After choosing the product, the window closes and the size is selected.

b) When ordering rings and wedding rings, you can desire an engraving as well. If you want to order an engraving on a selected item, just click on the Engraving Link and follow the instructions.


3. To add the product item to your order, click the Add to Cart option.

4. When buying ring(s), there are packaging options. Choose from the following selections. Check the box of your choice.

5. After completing your product selection process, all of the product you selected will be displayed in the shopping cart. Check carefully and make changes as desired. To order just click on the Place Order button.

6. Now the log window will be shown to you. If you are already registered, just log in, typing your data on the right. Otherwise, if it is your first purchase transaction, you can register by clicking on the Register button on the left. At this point you still have the option to cancel your order.  


Step 2: Delivery address


1. After logging in, go to the option of choosing a delivery address. Type in the address in which you want your order to be sent. Then click Accept or make corrections:

2. The added address will be displayed on the left. You can have more than one address listed. The delivery address will be the one highlighted in the grey area.  If there is only one address listed, the package will be sent at this one.

3. After adding the address, you have the option of choosing the method of delivery. After choosing the delivery method, click Continue and go to the next step of placing your order.


Step 3: Summary  


1. Now you can check if your order information is correct and add a comment about your order if desirable.

2. If everything is correct, click Place Your Order. Then you will go to the payment section. At this point in the ordering process, there is no possibility to change the order content via Internet!


Step 4: Payment  


Choose a method of payment for the order you placed. When you select a method of payment, you will given all the necessary information to complete your payment process by credit card or bank transfer.   If you want to change the order at this point in the process, contact us by email or by phone under: 0048 (12) 65 11 465.

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