WEC's Warranty

  When you buy jewellery from our store, you can be completely sure of a high quality of workmanship and a 100% customer satisfaction

Our Jewellery Warranty

We provide you a 2 year warranty on every item that leaves our store, including the quality and the workmanship solidity. If there is a defect, we will either repair or replace the item free of charge but we will not assume responsibility for defects that relate to accidental damage, neglect or misuse. Additionally, we offer you a free ring size correction within one month of the receipt of delivery, if needed. More about Repairs and Ring Size Changes HERE


Our Safe Shopping Warranty

100% Money Back Warranty!

If you find the product (general merchandise) does not fulfil your expectation, you can return the article within 24 days of the receipt of delivery. We will reimburse the entire amount, excluding the postage cost. Exceptions: Custom-made items More about Returns HERE  


Quality Assurance

We realize that something as elegant as jewellery has to be made with the greatest care.   We spare no effort to provide you with the best quality products. In the last stage of the production process, each and every item is carefully inspected according to the order's specifications and our high quality standards. We also inspect every item very carefully before it is packed and shipped.   We choose materials carefully and use the best technology. We do not authorize the sale of defective products.   Also we expect our suppliers to pay special attention to the quality, durability and fine detail of our manufactured articles.   All of our products are finished individually by hand. Because automated moulding is applied in the first production stage, it is possible that some oversights could happen. For that reason we give you 2 years warranty on all products available in our store. We wish to provide you with the best quality for any product you purchase. Two years is more than suffcient to reveal any defects that could have happened during the production process.   Any technological product defect will be repaired free of charge.

    We are a family company with more than 25 years of experience in the jeweller business. We treat each customer as an individual and with professional care to ensure complete satisfaction.


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